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Registered Nurse - Cancer Care Beyond Walls Nurse Triage - RN

Job ID 364070 Date posted 08/04/2025
  • Jacksonville, FL
  • Full Time
  • Benefit Eligible
  • Remote: No
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Overview

At Mayo Clinic, you will become a vital member of a dynamic team at one of the world's most exceptional health care institutions. Our Nursing Care Model combines Relationship-Based Care with an evidence-based approach. This allows for a stronger connection between patient and caregiver, and a more individualized, appropriate type of care. You will also discover a culture of teamwork, professionalism and mutual respect, and—most importantly—a life-changing career.

Job Description

CityJacksonville

StateFL

RemoteNO

DepartmentNursing

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


Responsibilities

Join an innovative and patient-centered team transforming how cancer care is delivered. The Cancer Care Beyond Walls (CCBW) program reimagines oncology by bringing expert care directly to patients in the comfort and safety of their own homes. Through strategic partnerships and seamless integration with both virtual and on-site care teams, CCBW provides cancer-directed therapies, supportive care services, and essential ancillary services—all outside the traditional clinic setting.

We are seeking a Triage RN to play a pivotal role in this groundbreaking model. As a key member of the CCBW team, the Triage RN uses advanced videoconferencing tools to conduct real-time assessments of cancer patients experiencing symptoms. Leveraging clinical expertise, sophisticated decision trees, and strong nursing judgment, the Triage RN determines the appropriate interventions and coordinates the timely dispatch of in-home services as needed. Additionally, this new Triage RN role will continue to grow and evolve alongside the expanding CCBW program. The Triage RN will play a key role in shaping the future of the role, contributing directly to program development, enhancing the patient experience, and improving clinical outcomes.

 Key Responsibilities:

Provide virtual triage and symptom management for oncology & hematology patients 

Conduct comprehensive patient assessments via video and telephone

Collaborate with interdisciplinary team members and external partners to coordinate timely care

Utilize clinical protocols and critical thinking to prioritize patient needs and initiate appropriate interventions

Support the ongoing development and evolution of the virtual RN role within the CCBW model

The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The RN will function within the Mayo Clinic Nursing Professional Practice Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. The RN provides leadership through activities such as preceptor role, informal and formal leadership roles, and quality improvement efforts. The RN delegates patient care according to skill level, experience, patient acuity, fiscal accountability and availability of resources. The RN possesses excellent communication skills; is skillful in mentoring and teaching; and may participate on committees or projects. A subset of employees may be required to drive their personal vehicle as a part of the responsibility of their role. 

This role is eligible for TN sponsorship.  Successful sponsorship will require state licensure and completion of the VisaScreen or equivalent certification



Qualifications

Graduate of a baccalaureate nursing program. 

One year of RN experience in oncology, or related field preferred  

Additional Qualifications:

Strong assessment and critical thinking skills

Excellent communication skills and collaboration abilities (verbal and written). 

Comfort with technology, videoconferencing platforms, and electronic health records

Ability to work independently while remaining connected to a dynamic team environment

Experience working in a team environment. 

Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call. 

Ability to adapt to unpredictable situations within the work setting. 

Demonstrated leadership, effective communicator, and excellent critical thinking skills. 

License or Certifications:

Current RN license by applicable state requirements. 

Arizona and Florida - Maintains Basic Life Support (BLS) competency. 

Midwest - Maintains current Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross. =

Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area. 

Additional state licensure(s) and/or specialty certification/training as required by the work area.

Same Posting Description for Internal and External Candidates




Exemption Status

Nonexempt

Compensation Detail

Mayo Clinic has an innovative nursing compensation model that rewards for experience, education, and dedication to the organization. When combined with our competitive tuition reimbursement program, the compensation approach empowers nurses to grow professionally and maximize their earning potential.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday; Hours vary between 7:00am-5:00pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.


Recruiter

Alexis DiRosa
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Career Path

Mayo Clinic offers many different nursing career opportunities to meet the needs of nursing professionals with a variety of educational and work experiences.

Whether you have a vocational certificate, or an associate, bachelor's, master's or doctoral degree, Mayo Clinic's multidisciplinary, team-oriented work environment presents opportunities that are rarely experienced elsewhere.

High School Diploma/Vocational Degree

  • Health Unit Coordinator
  • Sterile Processing Technician
  • Patient Care/Nursing Assistant or Technician
  • Emergency Department Technician
  • Urology Technician
  • Licensed Practical Nurse
  • Medical Assistant
  • IV Technician
  • Certified Surgical Technologist

Bachelor's Degree

  • Certified Surgical Assistant
  • Clinical Resource Nurse
  • Nursing Research
  • Social Worker
  • Registered Nurse
  • Nurse Supervisor
  • Nurse Manager

Graduate Degree

  • Nursing Education Specialist
  • Nurse Scientist
  • Clinical Nurse Specialist
  • Nurse Practitioner
  • Certified Registered Nurse Anesthetist
  • Nurse Leadership
  • Social Worker

Benefits

  • Pension & 403(b)/401(k) Match

  • Continuing Medical Education

  • Paid Time Off & Disability

  • Relocation Assistance

  • Choose From a Wide Number of Specialties and Settings

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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