Development Associate (Hybrid)

The Development Associate supports Creative Design, Stewardship & Recognition, and Communications teams. The Development Associate will provide programmatic support for recurring administrative and operational workflows and activities, including documentation, data-entry integrity, dashboard support, and facilitating the timely completion of shared priorities. The role supports stakeholders, timelines, information, and workflow handoffs; reviews data and reports for accuracy and completeness; and maintains the resources and documentation needed for consistent execution. Within established processes and guidelines, the Development Associate applies judgment to resolve routine issues, enable efficient workflow improvements, and support the implementation of approved changes that enhance accuracy, consistency, and operational efficiency.

Responsibilities:

• Monitor timelines, dependencies, approvals, and outstanding actions; provide proactive follow-up to support timely workflow completion.
• Maintain CRM and departmental information associated with assigned workflows, ensuring records are accurate, complete, current, and consistent across approved systems.
• Prepare and review reports, lists, data extracts, and tracking resources for accuracy and completeness, research routine discrepancies, and coordinate corrections with appropriate stakeholders.
• Support impact reporting, stewardship, recognition, naming, communications, and creative-design activities by coordinating required information, documentation, and operational steps.
• Support for recognition gift fulfillment, inventory tracking, shipment status, documentation, and related stakeholder communication.
• Maintain calendars, records, electronic files, media, and operational resources within approved systems to ensure accuracy and accessibility.
• Monitor recurring workflows and communicate status, outstanding needs, risks, and exceptions to appropriate stakeholders.
• Support efficient workflow operations by resolving routine issues, maintaining documentation and procedures, and identifying opportunities for continuous process improvement, escalating complex issues as needed.
• Support implementation and adoption of approved processes, system, or documentation changes.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Education Requirement:

• An associate’s degree along with 3+ years of experience supporting senior leaders in an administrative assistant and/or executive assistant role. OR,
• High school diploma along with 5+ years of experience supporting senior leaders in an administrative and/or executive assistant role or related experience.
• Bachelor’s degree is preferred.

Must be able to navigate and coordinate complex projects, prioritize competing demands, and work with minimal supervision.  Must have experience in data management, process improvement, and decision-making. Must possess elevated organizational skills, customer service, interpersonal relations, and excellent written and oral communication. Must adapt to a rapidly changing environment and have demonstrated ability to manage highly confidential information.  Must demonstrate tact and diplomacy and handle questions with a prominent level of professionalism and accuracy. Understanding of all department systems, policies, and procedures.

Requires excellent application of grammar and punctuation. Must possess strong computer and technical skills (Microsoft Outlook, Word, Excel, PowerPoint, and Teams; Zoom, Adobe Acrobat and SharePoint) with an expectation that requires continuous upgrading of skills.  Must work proactively and effectively in a consensus-style environment while promoting teamwork in a changing work environment. 

Preferred experience in program coordination, project management, event planning, or a related area beyond standard administrative functions.  Preferred experience working with donor databases and CRM systems and demonstrated knowledge of complex organizations, with an emphasis on healthcare or higher education. 

Preferred Qualifications:

The ideal candidate will have experience supporting recurring operational workflows, data and reporting activities within project management systems, maintenance of documentation and resources and stakeholders working across multiple groups. Experience supporting stewardship, recognition, communications, creative services, or related development functions is preferred.