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Home Health Intake and Service Secretary - Charter House Senior Living Community - Individualized Health Services (IHS)

Job ID 387479 Date posted 07/24/2026
  • Rochester, Minnesota
  • Part Time
  • Senior Care
  • Remote: No
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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


Responsibilities

As an Individualized Health Services (IHS) team member you will provide critical staff support to enable resident independence and quality of life. 

Your responsibilities as Home Health Intake & Services Secretary will include:

  • Organizing Home Health office and medical records so staff may function efficiently and effectively
  • Enhancing group effectiveness by assuring follow through of established processes to resolution
  • Accepting and receiving phone and personal interactions with staff, residents, family and visitors to the Home Health Office
  • Chart auditing, secretarial duties, inventory and ordering of supplies, coordination of required computer components of the Home Health medical record
  • Partner with RNs to appropriately identify and sequence ICD codes

*This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. 



Qualifications

To be considered for this position, you must have completed a vocational Medical Secretarial Course or Health Unit Coordinator Course with a focus on ICD coding standards. 

Additional Qualifications 

  • Previous experience with Home Health Unit Secretarial duties is preferred
  • Working knowledge of record keeping standards, Federal, State Home Health and ALC Regulations
  • Ability to work with a variety of computer software, which could require additional training or education
  • Working knowledge of Home Care Regulations and ICD coding standards
  • Ability to work independently
  • Good communication and human relation skills to interact with Home Health and Charter House staff
  • Strong problem-solving skills are necessary
  • Adaptability to unpredictable situations and stress

Application Requirements

*All must be included for your application to be considered: 

  • CV/Resume
  • Cover letter
  • Internal candidates must also attach their three most recent performance appraisals. 
  • Internal candidates who have not met their current department's 1- or 2-year commitment, must attach an early release from their current supervisor. 

International Degrees

  • A detailed equivalency evaluation is required, demonstrating a U.S. equivalent degree. 
  • Evaluation must be completed by an organization listed as a member of the National Association of Credential Evaluation Services (NACES) (www.naces.org) or the Association of International Credential Evaluators, Inc. (AICE) (www.aice-eval.org).


Exemption Status

Nonexempt

Compensation Detail

$20.00 - $24.78 / hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Part Time

Hours/Pay Period

40

Schedule Details

Evenings: 2:30 p.m. - 11:00 p.m.

Weekend Schedule

No weekends.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.


Recruiter

Laura Heyde
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