Provides direction to professional and supervisory staff in the Revenue Cycle. Participates in strategic planning for the Enterprise Revenue Cycle. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day to day activities. May manage multi-site operations. May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Brings awareness of current external environment issues. 

Participates in the overall management of the Enterprise Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. 
Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant.

This hybrid role combines onsite and remote work. Once established in the position, onsite presence at the Mayo Clinic campus in Rochester, MN will be required approximately 4 to 6 times per month. 

This position has oversight of our Revenue Cycle Patient Access Face to Face Registration activities in the Emergency Department, Hospital Admissions, and other specialized groups.  

Bachelor's degree and 8 years' experience, which includes at least two years of relevant financial leadership experience OR Master’s degree and 6 years of relevant experience, which includes at least two years of relevant financial leadership experience OR in lieu of bachelor's degree, 12 years' of relevant experience is required, which includes two years of relevant financial leadership may be considered.

Health care revenue cycle leadership experience preferred. Relevant certification(s). Healthcare Financial Management Association (HFMA) Certification Preferred.
Master's degree preferred.

Preferred Qualifications:

Preferred experience includes working with Epic, proficiency in using Microsoft Excel, Word, and PowerPoint, and prior experience with Registration, Emergency Department Registration, and/or Hospital Admissions.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.