Mayo Clinic’s Cure.Connect.Transform. vision and strategy reflect Mayo’s distinctive strengths in innovation and excellence and is expected to secure Mayo’s role as the premier global healthcare provider. Mayo Clinic Platform (MCP) is tightly aligned in this journey aligning the strategy and approach toward these top priorities.

This role is responsible for leading healthcare transformation efforts to bring Platform thinking and capabilities internally to Mayo Clinic staff – the Shields Enablement Program. The Sr Director, Shields Enablement will report to the Shields Enablement Administrator at Mayo Clinic Platform and will work collaboratively with key leaders across Mayo Clinic and Mayo Clinic Platform. The ideal candidate will lead a team to ensure overall success, growth and operations of the program.

Position Overview:

The role is responsible for leading the growth and management to bring Platform capabilities in digital solution development and deployment capabilities and services internally to Mayo Clinic staff. Platform capabilities and services include but are not limited to: access to de-identified data, data analytic applications, data science workspaces, model refinement and validation, digital solution development, integration of digital solutions into health care clinical (ie EHR and non EHR) and administrative systems, and optimization. The position will be responsible for the following key responsibilities:

Key Responsibilities:

Strategy

• Create an inclusive and collaborative culture that will drive the team(s) to achieve and surpass targets, goals and objectives. Example targets include: # of patient lives impacted by Platform capabilities, # of digital solutions developed and deployed within Mayo Clinic, # of novel therapeutics or advanced diagnostics created leveraging Platform data, services, or capabilities.
• Develop and implement strategy to scale Platform capabilities to enable Mayo Clinic innovation
• Inform Platform’s R&D data and technology roadmap by collating, documenting and sharing Mayo Clinic staff feedback with MCP product and technology teams
• Provide strategic oversight of Mayo Clinic staff engagements, operations, and provide applicable support for Platform development and deployment capabilities for Mayo Clinic digital solutions
• Modify the packaging and delivery of Platform capabilities to better meet the specific needs of Mayo Clinic staff
• Monitor the broader health information technology, AI/ML, innovation ecosystem at Mayo Clinic to better understand how and where Platform can provide value and collaborate
• Collaborate with the Platform leadership team to develop and implement plans for the operational infrastructure of systems, processes, and people designed to accommodate the rapid growth objectives of our organization
• Build relationships and drive partnerships with the key staff and influencers across Mayo Clinic

 Execution

• Drive operations planning, strategy, implementation, execution, scale, and continuous improvement of the development and deployment of digital solutions within Mayo Clinic using Platform data, technology, and services
• Foster a culture of operational excellence through the development of processes and tools and metrics-based KPIs for successful operations of the program
• Support adoption of new data, data science applications, workspaces, technologies and tools to optimize for user experience in the program
• Determine need for new innovation capabilities based on budget, Mayo Clinic needs, and improvements in technology
• Ensure alignment with other teams in the Mayo Clinic Platform and across Mayo Clinic’s innovation ecosystem (BD, legal, Generative AI, AI and Adoption, Center for Digital Health, etc)

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned.

• Bachelor’s degree in Information Technology or related field.
• 10+ years of progressive IT leadership experience, including 5+ years in enterprise architecture and platform strategy within healthcare or regulated industries.
• Proven expertise in:
  • Cloud architecture (multi-cloud, hybrid environments).
  • Containerization and orchestration (Kubernetes, Docker).
  • Healthcare data standards (OMOP, FHIR).
• Strong background in microservices architecture, API design, and distributed systems.
• Experience with AI/ML platforms, data engineering, and advanced analytics in healthcare contexts.
• Demonstrated success in managing large-scale technology programs and influencing executive-level decisions.

Additional Considerations:

• Travel up to 25% of the time.
• Experience with Hyperscale Cloud Environments (Google preferred but AWS or Azure also considered)
• Experience with DevOps principles and implementation
• Experience with Interoperability standards such as HL7 and FHIR.
• Experience with solutions integration/delivery in a healthcare setting.
• Manage partnerships with industry and startups to pilot, test, and evaluate new digital solutions in health care
• Leading cross-functional health care innovation teams (clinicians, IT, UI/UX, engineers, solution architects, researchers, and 3rd party vendors)
• Experience in digital product solution lifecycle from needs assessment, prototyping, validating, deployment/integration, to ongoing operations
• Change management – strategies for getting clinicians, staff to effectively use digital solutions
• Experience with large-scale healthcare data (EHR, omics, imaging, waveform, video, registries, wearable, etc)
• Data governance and compliance knowledge (IRB, HIPPA, data sharing)
• Collaboration with IT, informatics and regulatory bodies within an academic medical center
• Collaboration with executive leadership (administration, physicians/clinicians, scientists, researchers, CIO, CMIO, CMO, IT leadership) to align projects with financial and strategic goals

Desired Characteristics:

• MBA/PhD in business, science, or related field preferred
• Ability to promote and explain technology initiatives to business leaders outside of the technology organization and to external partners and customers.
• Strategic thinker with deep technical acumen and ability to translate complex architectures into business value.
• Exceptional leadership and communication skills to influence across technical and non-technical stakeholders.
• Strong business judgment to balance innovation with cost-effectiveness and sustainability.
• Proven ability to drive platform vision, manage complex stakeholder environments, and deliver transformative outcomes.
• Experience in agile product development and DevSecOps practices.